💄 Ciate US: Discover the best deals and discounts on cruelty-free makeup 💄

By signing up for Ciaté London's newsletter, you will get 15% off your first order, access to exclusive offers and promotions, and early access to new launches and collections.

To use a coupon or promo code on Ciaté London's website, you need to enter the code in the box labeled 'Discount code' at the checkout page and click 'Apply'. The discount will be applied to your order total. Please note that only one coupon or promo code can be used per order and some exclusions may apply.

Yes, Ciaté London offers free standard shipping on all orders over $35 within the United States. You can also upgrade to express shipping for an additional fee. Please allow 2-5 business days for standard shipping and 1-2 business days for express shipping.

Ciaté London wants you to be happy with your purchase. If you are not satisfied with your order, you can return it within 30 days of receipt for a full refund or exchange. The products must be unused, unopened, and in their original packaging. To initiate a return, please contact customer service at [email protected] with your order number and reason for return.

You can contact Ciaté London's customer service by email at [email protected] or by phone at 1-888-241-0123. Their business hours are Monday to Friday, 9am to 5pm EST. They will be happy to assist you with any questions or concerns you may have.

Some of the most popular Ciate US products are: Brazilian Glow Bronzing Serum, a liquid face bronzer that gives an instant sun-kissed glow and hydrates the skin. It is vegan-friendly, gluten-free, and paraben-free. Dewy Skin Glass Glow Skin Tint, a lightweight and buildable skin tint that creates a dewy and glass-like finish. It is infused with vitamin C, hyaluronic acid, and dragon fruit extract. Wonderwand Mascara, a volumising and lengthening mascara that coats every lash with a rich black formula. It is cruelty-free, gluten-free, and paraben-free. I Am Woman 24 Shade Eyeshadow Palette V2, a 24-pan eyeshadow palette that features a range of matte, shimmer, and metallic shades inspired by influential women. It is vegan-friendly, cruelty-free, gluten-free, and paraben-free.

The return policy of Ciate US is as follows: They offer a 28 day returns policy as long as the product is unopened and unused. If the product is returned to them opened and used, they will not offer a refund or exchange. They can only accept returns which have been bought directly from us.ciatelondon.com with valid proof of purchase (order number) and can't consider returns from any other retailers or stockists. The original postage fee for the order is not included in the refund. For all bundle purchases, individual components may not be returned separately. To send items back to them, you need to contact their customer service team to receive their returns center address by e-mailing [email protected]. You need to use a tracked postal service for returns and send your returns tracking number to their customer service team. A refund for your returned product will be processed within 14 days of receiving your returned goods.

To track your order from Ciate US, you need to follow these steps: 1. Go to their website and click on the 'Track Order' link at the top right corner. 2. Enter your order number and email address and click on 'Track Order'. 3. You will see the status of your order and the tracking number. 4. You can click on the tracking number to see the details of your shipment on the USPS website. You can also contact their customer service team by e-mailing [email protected] or via live chat if you have any issues with your delivery.

No, they do not have a physical store in New York. They are an online-only retailer that ships to the US and Canada. However, you can find some of their products at Sephora stores across the US, including several locations in New York. You can check their website for a list of their stockists and their contact details.