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The most popular product of ThermoWorks is the Thermapen ONE, which is a professional-grade thermometer that can measure the temperature of food in one second or less with an accuracy of ±0.5°F (±0.3°C). It has a rotating display, a bright backlight, a waterproof case, and a 5-year warranty. It is rated as the best thermometer by America's Test Kitchen and many other sources .

The shipping time for products from ThermoWorks depends on the shipping method, the destination, and the availability of the products. ThermoWorks offers standard, express, and overnight shipping options within the United States, as well as international shipping to many countries. The standard shipping time is 3 to 7 business days, the express shipping time is 2 to 3 business days, and the overnight shipping time is 1 business day. However, these times are estimates and may vary depending on the carrier, the weather, and other factors. ThermoWorks provides a tracking number for each order, which can be used to check the status and delivery date of the shipment.

The return policy of ThermoWorks allows customers to return or exchange products within 30 days of purchase, as long as the products are in new and unused condition, with the original packaging and accessories. Customers need to contact the customer service team by phone or email to request a return authorization number and instructions. Customers are responsible for the return shipping costs, unless the return is due to a defect or an error by ThermoWorks. Refunds are issued within 10 business days of receiving the returned products.

The customer service team at ThermoWorks can be contacted by phone, email, or online chat. The phone number is 1-800-393-6434, and the email address is [email protected]. The online chat can be accessed by clicking on the chat icon at the bottom right corner of the ThermoWorks website. The customer service hours are Monday to Friday, from 6 a.m. to 7 p.m. Mountain Time, and Saturday, from 9 a.m. to 4 p.m. Mountain Time.

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