Stansted Express: ticket types promotions, coupons, offers

There are several ways to save money on Stansted Express tickets, such as: - Booking in advance online and getting up to 50% off the standard fare - Travelling as a group of three or four people and getting up to 34% off the standard adult ticket price - Buying a WebDuo ticket for two adults and saving 16% off the standard fare - Using a railcard and getting up to 33% off the standard fare - Checking the offers page for the latest promotions and discounts

Travelling first class on Stansted Express gives you more comfort and convenience, such as: - Spacious seats with extra legroom and power sockets - Complimentary drinks and snacks served at your seat - Free Wi-Fi access - Free Fast Track Security at Stansted Airport, saving you time and hassle - 20% off at selected airport lounges, where you can relax and enjoy complimentary food and drinks

To use a coupon or promo code on Stansted Express, you need to enter it in the promo code box when you book your tickets online. You can only use one coupon or promo code per booking, and some exclusions may apply. Make sure to check the terms and conditions of the offer before applying it to your booking. You can find the latest coupon and promo codes on websites like (CouponBirds) or (VoucherCodes).

The Stansted Express refund policy depends on the type of ticket you have and the reason for your cancellation. Single and return tickets can be refunded within 28 days after they expire, but there may be a £10 admin fee. Advance tickets are non-exchangeable and non-refundable, unless you choose to upgrade your refund terms for an additional fee while booking online. You can also claim compensation if your train is delayed by 15 minutes or more. For more details, please see the (Refunds and Compensation page).

You can contact Stansted Express customer service by phone at 0345 600 7245, by email at [email protected], or by post at Stansted Express Customer Relations, FREEPOST ANG 7624, Norwich, NR1 1BR. The customer service hours are Monday to Friday, 8 a.m. to 8 p.m., and Saturday and Sunday, 9 a.m. to 5 p.m.

The frequency of Stansted Express trains depends on the time of day and the day of the week. Generally, there are up to four trains an hour during the busiest peak periods, and every 30 minutes during the off-peak and on weekends. You can check the timetables online or use the train times tool to plan your journey.

You can pre-order products from Stansted Express through the World Duty Free website. You can shop for duty free items online from 24 hours up to 30 days in advance, and reserve them for collection and payment in store. You can also use the Click & Collect service to browse for beauty exclusives and other products that you won't find on the high street, and collect them at the airport.

The frequency of trains varies depending on the destination and the time of day. For example, trains run between Stansted Airport and London Liverpool Street every 30 minutes, stopping at Tottenham Hale on the way. Trains run between Stansted Airport and Stratford every 15 minutes on weekdays in the early morning and evening, and every 30 minutes at other times. You can check the timetables online or use the train times tool to plan your journey.

The travel time from London to Stansted Airport with Stansted Express is about 50 minutes from Liverpool Street, 36 minutes from Tottenham Hale, and 47 minutes from Stratford. The journey time may vary slightly at peak times due to the number of people getting on and off at each stop.

Whether you can get a refund or not depends on the type of ticket you have and the reason for your cancellation. Single and return tickets can be refunded within 28 days after they expire, but there may be a £10 admin fee. Advance tickets are non-exchangeable and non-refundable, unless you choose to upgrade your refund terms for an additional fee while booking online. You can also claim compensation if your train is delayed by 15 minutes or more. For more details, please see the Refunds and Compensation page.