The history of PandaHall is that it was founded in 2003 as an online store that sells beads, jewelry, and accessories. It is based in China and has warehouses in the USA, UK, and Japan. It aims to provide high-quality products at low prices to customers all over the world.
No, they do not have a physical store that you can visit. They are an online-only store that sells their products through their website and other online platforms such as Amazon and eBay.
The shipping time of PandaHall products depends on the shipping method, the destination country, and the customs clearance. They offer different shipping options such as DHL, FedEx, UPS, EMS, and Air Mail. You can check the estimated shipping time and cost on their website by entering your country and zip code.
The return policy of PandaHall is that they accept returns within 30 days of receipt of the order. You need to contact their customer service first to get a return authorization number and instructions. You are responsible for the return shipping cost unless the product is defective or damaged. They will refund you within 3-5 business days after they receive the returned items.
Yes, they do have discounts for first-time customers. You can get a 5% off coupon code by signing up for their newsletter on their website. You can also get a $5 coupon by downloading their app on your mobile device.
You can contact PandaHall customer service by phone, email, or live chat. Their phone number is +86-755-86329526 or +86-755-86329526 (Chinese). Their email address is
[email protected] or
[email protected]. Their live chat is available on their website from Monday to Friday, 9:00 am to 6:00 pm (GMT+8).
The minimum order quantity of PandaHall products varies depending on the product type and size. You can check the minimum order quantity on each product page on their website. Some products have no minimum order quantity, while others may require you to order at least 10 pieces or more.