The payment options are PayPal, Visa, MasterCard, American Express, Discover, Check, and Gift Certificates. You can also use Affirm to buy now and pay later with no late fees or surprises.
Yes, they offer international shipping to Canada on select items shipping from their Canada warehouse. For all other items shipping to Canada from their USA warehouse, they have flat rate shipping rates as follows: $95 for RV and Pontoon Covers, $50 for Hail Jackets, Truck, SUV, and Boat Covers, $35 for everything else. All other locations will be quoted.
The delivery time depends on the product and the shipping method you choose. For example, all standard and custom size wood mantels and shelves ship in 1-3 weeks via freight carrier at no additional charge within the lower 48 US states. The average ship time is 6-10 business days after processing time. You can select your shipping method in the second step of checkout and calculate the economy shipping for your order by entering your zip code in the cart. They also offer 2nd Business Day and Next Business Day shipping methods for an additional cost.
The return policy of MantelsDirect.com is as follows: Mantels Direct will refund your purchase amount minus return shipping charges should you be dissatisfied with any item. Unfortunately they cannot accept returns on marble items, natural stone facing kits, and custom items which includes non-standard size fireplace mantels and mantel shelves, or items that have been installed. You must contact them within 30 days of receipt of your item to request a Return Merchandise Authorization (RMA) number. No returns will be accepted without an RMA number. All products must be returned in new, resalable condition in the original packaging.
To use a coupon code on MantelsDirect.com website, you need to follow these steps:
No, they do not have any physical stores in California, USA or anywhere else. They are an online retailer that specializes in providing high-quality covers for various vehicles and outdoor furniture.
No, they do not offer installation services for mantels. However, they provide easy-to-follow installation instructions for all of their products on their website. You can also contact their team of experienced mantel specialists for any assistance with designing, measuring, or ordering your fireplace mantel.
The warranty policy of MantelsDirect.com varies depending on the product and the manufacturer. For example, their Classic Stone Mantel Surrounds come with a limited lifetime warranty against defects in materials and workmanship under normal use. You can find the specific warranty information for each product on their website or contact their customer service for more details.
To find a specific product on their website, you can use the search bar at the top of the page or browse by category on the left side menu. You can also filter by price, color, material, size, style, and other features to narrow down your options. If you need help finding a product that suits your needs, you can chat with their experts online or call them at 1-888-493-8898.