John Lewis: department store promotions, coupons, offers

You can return or exchange unwanted items up to 35 days after purchase. Items must be unused and in their original condition, not contain personal data or have been manufacturer-registered, and have all labels and tags intact. There are some items that we can't return or exchange unless faulty. You can find more details on our website or contact our customer service team if you have any questions.

You can track your order from John Lewis by signing in to your online account and visiting the Orders section. You can also use the Track order link in your confirmation email or on our website. You will need your order number and email address or postcode to track your order. You can also contact our customer service team if you need any help.

The loyalty program at John Lewis is called My John Lewis. It is free to join and you can enjoy exclusive rewards and benefits, such as personalised offers, members-only events, free treats, and more. You can also access your digital card, receipts, and vouchers on the John Lewis app. You can find more information and sign up on our website or in our shops.

We accept many different types of payment, such as Partnership Card, Visa, MasterCard, Maestro, American Express, PayPal, Apple Pay, Google Pay, John Lewis gift card, John Lewis gift vouchers, Partnership card vouchers, johnlewis.com money-off coupons, and One 4 All gift cards. You can use a combination of gift vouchers and any payment card we accept to pay for your order. You can find more details on our website or contact our customer service team if you have any questions.

Yes, we have a loyalty program called My John Lewis. It is free to join and you can enjoy exclusive rewards and benefits, such as personalised offers, members-only events, free treats, and more. You can also access your digital card, receipts, and vouchers on the John Lewis app. You can find more information and sign up on our website or in our shops.

The delivery time depends on the type of delivery you choose and the availability of the items you order. We offer standard delivery, next and named day delivery, click and collect, and delivery by our approved suppliers. You can find the delivery options and costs for each item on the product page and at checkout. You can also find more details on our website or contact our customer service team if you have any questions.