GiffGaff: help support promotions, coupons, offers

Giffgaff occasionally offers coupons, deals, discounts, promotions, or vouchers to its customers. You can find the latest offers by visiting their website or by browsing the categories on the app. You can also sign up for their newsletter or follow them on social media to get exclusive offers and updates.

You can apply a coupon or voucher code from Giffgaff at the checkout page when you place your order. Simply enter the code in the box provided and click 'Apply'. The discount will be automatically applied to your total amount.

You can cancel your order from Giffgaff within 14 days of receiving it, as long as the item is unused and in its original condition. You can contact their customer service by emailing them or by calling them to request a cancellation. You will need to provide your order number and the reason for cancellation.

You can return your item from Giffgaff within 30 days of receiving it, as long as the item is unused and in its original condition. You can contact their customer service by emailing them or by calling them to request a return. You will need to provide your order number and the reason for return. You will be responsible for the cost of return shipping.

You can contact customer service at Giffgaff by using their online help hub. There, you can search the knowledge base, ask the community, or contact an agent. Giffgaff does not operate customer service phone helplines. You can also email them for commercial enquiries.

Giffgaff uses O2's network, meaning users enjoy 99% coverage across the UK. That means it's as good as the likes of Vodafone and Three, and only just behind EE. Giffgaff also offers 5G coverage in over 2,100 UK towns and cities at no extra cost (for 5G devices in 5G areas).

Yes, you can keep your old phone number with Giffgaff. You just need a PAC code from your old network. Text “PAC” to 65075 from your old SIM (not your Giffgaff one). Activate your Giffgaff SIM card on their activation page (you'll get a temporary number for the time being). Then, follow the link to transfer your old number.

Giffgaff is a mobile network that operates as an MVNO, or a mobile virtual network operator. That means it uses another network's infrastructure (in this case, O2) to provide its services. Giffgaff is known for its budget-friendly plans, flexible contracts, and community-based customer service.

No, they do not have a physical store. Giffgaff is an online-only network that relies on its website and app to sell its products and services. You can order a free SIM card from their website or buy one from various retailers. You can also buy refurbished phones from their website or app.

You can contact their customer service team by using their online help hub. There, you can search the knowledge base, ask the community, or contact an agent. Giffgaff does not operate customer service phone helplines. You can also email them at [email protected] for commercial enquiries.