Question 1

What is the history of Del City?

Accepted Answer

Del City is a company that specializes in providing electrical and transportation supplies for various industries and applications. Del City was founded in 1947 by Robert W. Detjen, who started selling automotive electrical parts from his garage in Milwaukee, Wisconsin. Since then, Del City has grown to become a leading supplier of high-quality products, such as wire, cable, terminals, switches, fuses, circuit breakers, relays, and more.

Question 2

Do they offer any discounts on bulk orders?

Accepted Answer

Yes, they do offer discounts on bulk orders. You can save up to 15% off your order when you buy in large quantities. The discount amount and quantity threshold vary depending on the product category. You can see the discount details on each product page or in your shopping cart.

Question 3

How do I find a specific product on their website?

Accepted Answer

To find a specific product on their website, you can use the search bar on the top of the website and enter the product name, number, or keyword. You can also browse by category, subcategory, or brand on the left side of the website. You can use the filters and sorting options to narrow down your search results by price, rating, availability, and more.

Question 4

What is the return policy of Del City?

Accepted Answer

The return policy of Del City is that you can return any unused and unopened item within 30 days of the original purchase date for a refund or exchange. You need to contact their customer service team by phone or email to request a Return Merchandise Authorization (RMA) number before sending back your item. You will be responsible for the return shipping costs unless the item is defective or incorrect.

Question 5

Do they have any discounts for first-time customers?

Accepted Answer

Yes, they do have a discount for first-time customers. You can get 10% off your first order when you sign up for their email newsletter. You will also get exclusive offers, new product alerts, and tips and tricks from their experts.

Question 6

How can I contact Del City customer service?

Accepted Answer

To contact Del City customer service, you have two options: phone or email. You can call them at 1-800-654-4757 from Monday to Friday, 7:00 AM to 6:00 PM CT. You can email them at customerservice@delcity.net and expect a response within one business day.

Question 7

What are some popular products on Del City?

Accepted Answer

Some popular products on Del City are: Primary Wire, Heat Shrink Terminals, Toggle Switches, Blade Fuses, Mini Circuit Breakers, Automotive Relays, LED Lights, Battery Cable, and more. You can find these products and more on their best sellers page. You can also see what other customers are buying and rating on their reviews page.

Question 8

Do they offer international shipping?

Accepted Answer

Yes, they do offer international shipping to most countries around the world. However, some products may not be eligible for international shipping due to size, weight, or hazardous materials restrictions. You can check the availability of international shipping for your desired products by adding them to your cart and entering your shipping address. You will also see the estimated shipping costs and delivery times before you place your order.

Question 9

How do I track my order status?

Accepted Answer

To track your order status, you need to follow these steps:

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Categories

Battery Cables & Accessories

Cable Ties & Wire Fasteners

Circuit Breakers

Fuses & Fuse Accessories

Gauges

Hand Tools & Testers

Hoses Grommets & Clamps

Lighting

Loom & Loom Clamps

Relays & Power Distribution

Shrink Tube & Tape

Switches

Terminals

Trailer Connectors

Wire & Cable

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Overstock

Chemicals, Safety & Wipers

Tool Boxes

Kits

RV Accessories

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