BT Shop: smart home promotions, coupons, offers

BT Shop offers various coupons, deals, discounts, promotions or vouchers throughout the year to help you save money on your online purchases. You can find the latest offers on the homepage, the clearance section, the deals of the week page, or the voucher codes page. You can also sign up for the newsletter to get exclusive offers and updates sent to your inbox.

Yes, you can use coupons, deals, discounts, promotions or vouchers from BT Shop on most products, unless otherwise stated. However, some offers may have certain terms and conditions, such as minimum spend, expiry date, exclusions, or limitations. You can check the details of each offer on the website before applying it to your order.

To use a coupon, deal, discount, promotion or voucher from BT Shop, you need to enter the code in the box labelled 'Do you have a voucher code?' at the checkout page. Then, click on 'Apply' to see the updated total. You can only use one code per order, and some codes may not work with other offers or discounts.

The return policy of BT Shop depends on the type and condition of the product you purchased. If you are not satisfied with your purchase, you can return it within 14 days of delivery for a full refund or exchange, as long as the product is unopened and in its original packaging. If the product is faulty or damaged, you can return it within 30 days of delivery for a repair, replacement or refund. You need to contact BT Shop customer service to arrange a return and get a returns authorisation number. You can find more details on how to return a product on the BT Shop website.